Grab, Southeast Asia’s leading ride-hailing platform, today announced its next phase of expansion in Myanmar with new investments in technology, driver care and local partnerships. These developments will improve the user experience and bring the benefits of ride-hailing to millions more people in Yangon.
The official launching ceremony was presided over by U Phyo Min Thein, Chief Minister of Yangon Region, emphasizing his commitment in the improvement of transportation system of the city.
“The Yangon government wants to have a good taxi operating system in the city. Especially one that is secure and safe for both passengers and drivers,” the Chief Minister addressed in his opening speech.
He further encouraged the company to help build the capacity of its drivers such as how to provide the best service to passengers, and building their language and business skills, so that taxi drivers can be proud of the service they provide to the public. Taxi services, can involve people from walks of life, and it is a dignified job.
Following a successful four-month beta trial, Grab driver-partners have reported a 30 percent improvement in monthly income on average, and there are now more than 5,000 drivers on the Grab platform.
All Grab driver-partners now have access to banking and financial services through the company’s partnerships with CB Bank and Wave Money. Passengers are also enjoying safe, high-quality fixed fare taxi rides.
“We are deeply appreciative of the opportunity to bring Grab’s service to Yangon and are encouraged by the receptiveness of the local community and the support from the government over the past four months. We’ve seen positive and meaningful results including improvements to driver-partners’ incomes, taxi standards and transport efficiency. We’ve also gathered feedback from our beta trial and translated them into improvements for our users,” said Hooi Ling Tan, Co-Founder of Grab.
“I’m honoured to share that Grab is now fully operational in Yangon. Building on feedback from our beta trial, the next phase for Grab in Myanmar is focused on bringing a five-star experience to driver-partners and passengers, while supporting the government in upgrading its transport infrastructure. This includes making the Grab app more user-friendly, upskilling and improving the well-being of driver-partners on our platform, and creating more job opportunities for locals. We are investing in Myanmar for the long-term,” added Tan.
The company announces series of initiatives reflecting long-term commitment in Myanmar by introducing Zawgyi and Unicode font enabled app with new safety and tech features, rolling out Driver Care Programme for its network of more than 5,000 Grab drivers and partnering HERE, Junction Centre Group and Essilor to improve traffic management and driver welfare.
To thank passengers for their support, Grab is rolling out a special promo for all users. Grab passengers can use the promo code “GRABYANGON” to enjoy MMK 2,000 off three Grab rides, valid for first-time users.